GDPR Statement

C&T Group is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

C&T Group is the data controller for personal information collected through this website and our services.

Lawful Basis for Processing

Consent: When you submit a form or agree to cookies
Contract: When we need your data to provide our services
Legitimate interest: To improve our services and communicate with you
Legal obligation: To comply with regulatory requirements

Your Rights Under GDPR

Right of access — request a copy of your data
Right to rectification — correct inaccurate data
Right to erasure — request deletion of your data
Right to restrict processing
Right to data portability
Right to object to processing

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Data related to installations is retained in line with TrustMark and regulatory requirements.

Data Breaches

In the event of a data breach, we will notify the Information Commissioner’s Office (ICO) within 72 hours where required, and inform affected individuals without undue delay.

Contact

To exercise your rights or raise a concern, contact us at [email protected] or call 01792 44 66 46.

You also have the right to lodge a complaint with the ICO: ico.org.uk